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Live Platform Guide for Professional Services
Notice
Overview
Live Platform Installation
Upgrading UMP 365
Setup Live Platform Server
Operation Center Portal Setup
Operation Center Portal
Microsoft Teams Direct Routing
Microsoft Operator Connect
Hybrid Entities
Live CX
Zoom Phone Provider Exchange
Zoom SysAdmin Setup
Provider Exchange Setup
Onboarding Zoom Provider Exchange Services
Zoom Customer Management
Manage Zoom Phone Leads
Manage Zoom Phone Numbers
Trunk Management
Zoom Calling Profile
SBC Scripts
Customer Trunk
Deleting Zoom Phone Customers
Removing the Management App
Zoom Phone for Provider Exchange Service User Permissions
Device Manager
Meeting Insights
Interaction Insights
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Trunk Management
The following trunk functionality modules can be managed:
■
Zoom Calling Profile
■
SBC Scripts
■
Customer Trunk
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